Privacy Policy.

Last updated: 12 November 2026

1. Introduction

City Broadband (“we”, “our” or “us”) respects your privacy. This policy explains how information may be collected and used when you visit our website or contact us through its enquiry options.

2. Information we may collect

When you submit an enquiry, we may receive your name, mobile number, area or locality, connection preference and any message you choose to provide. Basic technical information may also be collected by your browser or hosting service.

3. How we use information

• To respond to your enquiry and contact you about broadband services.
• To check service availability in your area.
• To provide customer support and improve our website and services.
• To maintain records where required for business or legal purposes.

4. Sharing of information

We do not sell your personal information. Information may be shared with service providers who help us operate our website or communicate with you, or where disclosure is required by applicable law.

5. Data security and retention

We take reasonable steps to protect information shared with us. Information is retained only for as long as reasonably required for the purpose for which it was collected or to meet applicable obligations.

6. Cookies and third-party services

This website may use essential cookies or third-party services such as Google Maps. Those services may process information under their own privacy policies.

7. Your choices

You may contact us to request information about the personal details you have shared or to request correction, subject to applicable law and verification.

8. Contact

For privacy-related questions, contact City Broadband at 099827 22331 or visit our Contact Us page.

This is a general website privacy policy draft. Please review it against your actual data collection, messaging, analytics and legal requirements before publishing.